Service partner for 24x7 ARP ambulance radio support.
The Department of Health & Social Care (DHSC) seeks a Service Partner to deliver end-to-end capabilities for the Ambulance Radio Programme (ARP). The partner must provide 24x7 Service Desks with appropriately trained staff and associated ITSM Tooling to ensure consistent availability of ARP solutions and services. The contract covers managed services for emergency services communications infrastructure. Bidders should demonstrate experience in large-scale service desk operations and ITSM tooling for critical public safety systems.