Claims handling for personal liability insurance in the Netherlands.
The procurement concerns the handling of claims under personal liability insurance (AVP) for a Dutch public buyer. The scope includes processing and settling claims for individuals, with requirements for expertise in insurance law and claims management. The contract is expected to run for a multi-year period, though exact duration is not specified. Bidders must demonstrate relevant experience and certifications in insurance services. The buyer is likely a government or municipal entity serving the public.