Mystery shopping audits for British Council IELTS UKVI exam centres.
The British Council seeks a provider for Mystery Shopping Services to conduct compliance audits of its IELTS for UKVI global network of exam centres. The programme measures the experience and security of applying for, registering for, and attending IELTS written and speaking tests. The buyer is the British Council, serving UKVI. No specific qualifications or set-asides are mentioned. The contract covers a global network of exam centres, implying significant scale.
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