Shopmobility service for scooters and wheelchairs in Sandwell.
Sandwell Metropolitan Borough Council is seeking a supplier to operate the Shopmobility service, which provides electric mobility scooters and wheelchair loans. The service operates 4 days per week from 08:30 to 15:00 at the New Square shopping centre. It includes annual memberships with council-approved fee increases, short-term wheelchair loans for holidays and hospital appointments, and long-term loans (6 months, extendable) for Sandwell residents. The contract covers service delivery, equipment maintenance, and customer management.