Online learning programme for Housing Ombudsman employees.
The Housing Ombudsman seeks a supplier to provide all employees with access to a comprehensive online learning programme via a Learning Management System (LMS). The programme must include mandatory training modules (e.g., Health & Safety, EDI, GDPR, Cyber Security), role-specific learning pathways (e.g., leadership, performance management), and bespoke learning packages. The service requires 24/7 portal access, progress tracking, automated reminders, and certificates upon completion. This is a call-off from a framework agreement for an unspecified duration and value.