Advice Services

The Royal Borough of Windsor & Maidenhead is conducting market engagement to inform procurement of a free, confidential, and impartial Information, Advice, and Guidance (IAG) and general advocacy service for local residents. The service aims to help residents resolve issues early, access entitlements, and improve financial resilience, covering debt, welfare benefits, housing, energy, employment, consumer rights, and family matters. The Council seeks to understand market capacity, delivery models, and procurement structures before finalizing specifications. No contract value or duration is specified.