SSA seeks VRI services for deaf individuals nationwide.
The Social Security Administration (SSA) seeks a contractor to provide Video Remote Interpreting (VRI) services for deaf and hard-of-hearing individuals. The contractor must supply qualified interpreters fluent in American Sign Language (ASL) and other requested languages, with real-time video interpretation via a secure platform. Services are required for SSA offices nationwide, with an estimated 50,000 hours annually. The contract includes a base period plus four option years. Offerors must have at least three years of experience providing VRI services and hold relevant certifications (e.g., RID, NAD).