Service design for positive cultures in Welsh residential care.
Social Care Wales seeks a service designer to develop and embed positive cultures in residential care settings across Wales. The contract covers two lots: Lot 1 focuses on designing and implementing a framework for positive cultures, while Lot 2 involves evaluation and continuous improvement. Bidders must demonstrate experience in service design within social care or similar sectors, with a focus on cultural change. The contract is awarded via an open procedure, and the duration is implied to be multi-year given the scope of cultural transformation.