IT support services for NHS Trust staff onboarding.
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Northamptonshire Healthcare NHS Foundation Trust is directly awarding a contract for end-to-end IT support services for an incoming cohort of staff. The scope includes Service Desk support (1st, 2nd, and 3rd line), desktop and endpoint management, infrastructure support, and service delivery management. The provider will handle user provisioning, device deployment and configuration, incident and request management, monitoring and maintenance of IT infrastructure, and resolution of technical issues. The notice indicates a direct award, suggesting a single supplier is being selected without competition.