Operational support for Unified Communication and Collaboration systems.
The buyer, a Swiss public entity, is procuring operational support services for its Unified Communication and Collaboration (UCC) environment. The scope includes consulting, software development, Internet, and support services to ensure the operation and maintenance of the UCC infrastructure. Key deliverables involve technical support, system administration, and possibly integration services. The contract is expected to cover a multi-year period, with a focus on maintaining high availability and performance. Requirements likely include relevant certifications and experience in UCC technologies such as Cisco, Microsoft Teams, or similar platforms. The value is not explicitly stated but implied to be significant given the scope.