Renewal of Proofpoint support services for three years.
Some language patterns suggest this RFP may be written for a specific incumbent vendor. Review qualification requirements and brand-specific terms carefully before committing bid resources.
The University of Sussex seeks to renew manufacturer-led support services for Proofpoint, delivered in line with the supplier's standard SLA, over a three-year period. This is a below-threshold award under a framework, indicating a direct renewal with the incumbent vendor. No specific qualifications or set-asides are mentioned, but the requirement is for proprietary software support, suggesting a sole-source or limited competition scenario.