IT operations management system for Danish National Police.
The Danish National Police (Rigspolitiet) is procuring a new IT operations management system covering delivery, operation, maintenance, and support. The system must support ITIL processes, including incident, problem, change, and configuration management. The contract is for an initial period of 5 years with possible extensions. Bidders must demonstrate experience with similar systems in large public sector organizations. The procurement is not set aside for specific vendors.