NHS trust procures patient communication service via direct award.
Some language patterns suggest this RFP may be written for a specific incumbent vendor. Review qualification requirements and brand-specific terms carefully before committing bid resources.
Barking, Havering and Redbridge University Hospitals NHS Trust is directly awarding a contract for a Contact a Patient As a Service (CPAS). This service enables the trust to communicate with patients via digital channels. The direct award suggests a specific vendor is being selected, likely due to existing integration or unique capabilities. The contract value is not disclosed, but the service is for a healthcare setting.