8-year alarm monitoring contract for Clarion Housing Group.
Clarion Housing Group seeks a certified alarm monitoring service for an 8-year contract with break clauses. The supplier must provide TEC Service Association QSF-certified call monitoring, an ARC platform for analogue and digital TEC equipment, response to communal system calls (fire alarms, door entry, lifts), and out-of-hours repairs handling. The contract serves Clarion's residents across the UK. Requirements include QSF certification and ability to handle both analogue and digital TEC equipment.