Behavioural analytics tool for responsible gambling and harm minimisation.
Lotto NZ is procuring a Behavioural Analytics (BA) Tool to enhance its online responsible gambling and harm minimisation programme, focusing on MyLotto web and mobile app channels. The tool must analyse player behaviour using a research-backed approach to identify indicators of gambling-related harm, provide actionable insights and reporting, and enable timely, proportionate interventions. It should support real-time behavioural insights, automated interventions, and integration into player-facing digital experiences. The buyer is the New Zealand Lotteries Commission, serving New Zealand players. No specific qualifications or set-asides are mentioned; the solution must be proven and research-backed.