System integrator to complete Salesforce CX platform build and transition.
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Sanctuary Housing Association is directly awarding a contract for a System Integrator to complete the build and transition of its existing, part-built Salesforce Customer Experience solution. The scope includes finishing implementation, configuration, integration, and testing, as well as deployment support, issue resolution, knowledge transfer, and transition assistance. The buyer is a UK housing association, and the work is for a Salesforce platform already in progress. No specific qualifications or set-asides are mentioned, but the direct award suggests a tailored selection. The contract value is not disclosed.