Cloud-based legal CMS with AI email linking for ICRIR.
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The Independent Commission for Reconciliation and Information Recovery (ICRIR) is procuring a cloud-based Legal Case Management System (CMS) to support its operations. The system must enable creation and storage of template pleadings, secure storage of Outlook emails, and operate entirely in the cloud with no hardware components. A strict, non-negotiable requirement is that only the CMS supplier can have system access, as mandated by the ICRIR's service provider. The solution must also generate unique matter numbers and include an AI capability to automatically link historic emails to the correct matter. This is a below-threshold procurement without competition, indicating a tailored or sole-source approach.