Cloud CRM for fundraising and supporter engagement.
The National Library of Scotland is procuring a cloud-hosted CRM solution and associated services to improve fundraising, supporter engagement, communications, and data governance. The contract covers implementation from June 2026 to December 2026, followed by 24 months of support and maintenance, with an option to extend annually for up to three additional years. The solution must enable secure, governed data flows between systems. The buyer is a national library serving Scotland. No specific qualifications or set-asides are mentioned.