User research and usability testing services for Swedish public digital services.
The Swedish Agency for Digital Government (DIGG) is procuring services for user insights, surveys, and usability testing to support the development and improvement of public digital services. The contract covers qualitative and quantitative research methods, including user interviews, surveys, usability tests, and data analysis. Suppliers must have experience in user research and usability testing, preferably within the public sector. The contract duration is 2 years with an option to extend for up to 2 additional years. The estimated value is not disclosed.