Consultancy and development support for ITSM tool EASYVISTA.
Some language patterns suggest this RFP may be written for a specific incumbent vendor. Review qualification requirements and brand-specific terms carefully before committing bid resources.
The buyer seeks consultancy and software development services to support the development of the ITSM tool EASYVISTA. The scope includes programming and consultancy for the tool's enhancement. The buyer is a Swiss public entity, and the contract is likely for a specific existing tool, suggesting a tailored requirement. No specific qualifications or set-asides are mentioned. The duration and value are not specified.