Variation to AI Virtual Agent contract for South Norfolk District Council.
South Norfolk District Council has awarded a variation to an existing call-off contract for an AI Virtual Agent. The original contract was established under a framework agreement. The buyer is South Norfolk District Council, with the procurement managed by Suffolk Coastal District Council and Waveney District Council. The contract is for the provision of an AI virtual agent, likely for customer service or information dissemination. The value and specific requirements are not detailed in this variation notice.