Ticket system procurement for Norwegian e-Health Directorate.
The Norwegian Directorate of e-Health (Direktoratet for e-helse) is procuring a DNS ticket system for managing support requests and incidents. The system should handle ticket creation, assignment, tracking, and reporting. The contract includes implementation, training, and maintenance. The buyer serves the Norwegian healthcare sector. No specific qualifications or set-asides are mentioned. The contract value is not disclosed, but the duration is implied to be multi-year.